Teresa Pask 
 
9 June 2024
 
 
  
Fantastic brunch.
It is always superb to have brunch. The food, and service was excellent, as usual.
Thank you so much.
  
 
  
 
 
 
  
 
 
 jessica lingham 
 
2 June 2024
 
 
  
Staff were amazing and checked on us regularly. We don’t the drag show bottomless brunch which was brilliant the host was fab and atmosphere so much fun. Highly recommend.
  
 
  
 
 
 
  
 
 
 Ann Hopkins 
 
2 June 2024
 
 
  
Had an amazing time for my sons 18th birthday at the drag bottomless brunch.mary o'kart was amazing,food was fab and drinks were spot on. Absolutely brilliant!!
  
 
  
 
 
 
  
 
 
 Li Jenna 
 
1 June 2024
 
 
  
We cannot thank the team at The Botanical enough, for their immense effort in making our wedding reception so memorable. We fell in love with The Botanicql years ago, and when it came to choosing a reception venue, we had our heart set on this. Although this was the first time the venue had catered for a wedding of this size (we had around 150 people), you would not have known.

Throughout the planning stage for this, Carl (the manager of the Botanical) was on hand to answer questions for us, and discuss options. He would continually arrange meetings with us, and spend so much time explaining the different ways we could host this for our friends and family. Never once did he make us feel as if we were an inconvenience, and he would continue to accommodate as our budgets changed and we needed to work out how best to utilise our funds. Even when my parents would I visit and ask multiple questions, he would find time for them. It did not feel as if it was a standard service, this really felt above and beyond, and allowed us to make the day so personal.

On the actual day, we arrived to the venue beautifully decorated and everything set up. We had opted for a more casual style reception, and wanted to have a party with a buffet. The children’s buffet was set up and ready for them as they arrived, welcome drinks on hand and the staff were just so enthusiastic. It made such a difference for us, as we really felt it was more than just a job for them. Following this the main buffet arrived, and really exceeded our expectations. It had been so beautifully presented, and all we heard were compliments about the quality of the food. We opted for large curried, burger slides etc. and all had been set up so professionally for us. Home made scones, cream and jam followed, as well as an ice cream machine for the children. I loved how Carl made suggestions we had not even thought were possible throughout the whole planning process, and we were able to find what worked for us over time, there was no pressure to make an immediate decision.

And as for the staff, they really do have an incredible team linked to the Botanical. Unusually, I have had guests messaging since, about individual staff who were so attentive. Nothing felt like a burden, and they could not do enough for our guests. Throughout the evening, whenever a leading staff member went on break or had finished a shift, we were given a handover, giving us a new member of staff to use as a point of call. Anybody who has ever got married, knows that timetables go out the window, and things change as the day progresses. This was so helpful for us, as we always knew who to turn to. Even when we needed to change what was happening, nothing was too much and it was adapted within minutes by the venue. Myself and my new husband both work in the customer service industry, so have seen both good and bad service throughout the years. We do not have anything we would have changed and any negative comments to make, you really did make our day magical and we could not be more grateful or impressed with using The Botanical as our wedding venue.

The venue itself is beautifully decorated as it is, but Carl was also able to recommend an events company (Sassy Events) who allowed us to add so many special touches and really have the venue as we wanted on the wedding day. Again, they met with us multiple times before the wedding, and Hayley was always on hand when we had any questions or ideas for what we wanted for the day. Our budget and ideas kept changing, but she was still very enthusiastic to decorate the venue for our wedding.  I have attached images of how beautifully this was all presented for us. Sassy and her team were all there when we arrived at the venue, and made sure everything was ready. She is meticulous with detail, and has a real talent in this area. Our guests were so impressed with the displays, and we thoroughly enjoyed working with her to plan what we wanted. It really was lovely to see how much she enjoys her work, and we really felt it was all tailored to us.